Let's Tech Together

Let's Tech Together

Comcast Helps Provide Digital Literacy Classes

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In case you missed our recent news, Comcast is helping provide Digital Literacy classes to new computer users. Thank you KRQE for helping us share the news! Watch the full clip here, and learn more about the classes we currently have available here.

New Classes with Department of Senior Affairs

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Digital Literacy classes for seniors are here thanks to a new partnership with Albuquerque’s Department of Senior Affairs.  Seniors are often left out of IT because they are unfamiliar with computers. Working together with City of Albuquerque Department of Senior Affairs, we are offering several classes available for free for local seniors. Sign up by calling. 505.764.6400 In addition, we are developing several videos to explain some of the frequently asked questions seniors have.

Check these out:

Setting Up Your Computer

Setting Up WiFi

Signing In to Google and Setting Up a Google Meeting

Women in Tech Need to “See It To Be It”

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In this illuminating video, linked below, a teacher introduces a firefighter, a surgeon, and a fighter pilot to her class, and much to the children’s surprise, they’re all women!

Earlier in the video, the teacher asks her class to draw pictures of people working in these professions, and the kids mostly draw men in helmets, holding hoses and wearing uniforms–not women. Even at this early age, the children have adopted the idea that it’s men who fill these roles. Is it a wonder, then, that women continue to be underrepresented in these and other male dominated fields like tech?

According to the Bureau of Labor and Statistics, in 2019 women made up only 28% of the workforce in science, technology, engineering and math professions in the U.S.  It makes us consider how we begin to recruit and retain girls and young women into fields where they imagine only men belong.

One important factor that we can address is the sense of belonging that women and girls feel in their STEM environments. When you feel like you belong, you feel valued and capable. Students who have a sense of belonging are more likely to stay in their field and complete their course of study, according to research shared in the International Journal on STEM education.

A sense of fitting in can be improved when women and girls have role models in their chosen field. This means young women need more exposure to same-gender professors, female student mentors, and even simply hearing more stories of successful women in STEM, says Nilanjana Dasgupta, a researcher at the University of Amherst. For women launching a career in a STEM field, professional mentorship by women, same-gender colleagues, and female leadership make it more likely women will stay.

For those of us who work in STEM, our course seems clear. If we want to see more women come and stay, we need to make sure they can “see it” in our organizations so they can “be it.”  At DiverseIT this is an important part of why we show up every day to do what we do. We know that when women are invited to the table, our organizations are stronger and provide better solutions to our customers.

Cyber Threats and Four Steps to Protect Yourself From Them

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Have you noticed that, in addition to all the other uncertainty in the world, there is also an uptick in cyber threats?

Just last month a popular fitness device and smartwatch company, Garmin, was the victim of a huge ransomware threat. Ransomware is where hackers infect computers with a computer virus and then demand money in exchange for removing said virus. And sources say that Garmin, working with another company, paid the hackers millions of dollars to take the ransomware off!

This is a scary situation indeed. So what can you do to protect yourself and your family from this kind of threat?

We have 4 simple but important steps you can take to keep your personal information and data safe from cyber threats.

1. Use security software for your computers and keep it up-to-date.

You can find in-depth and unbiased reviews of all kinds of security software on websites like Consumer Reports.

2. Use multi-step authentication for your secure accounts like bank accounts, financial statements, or medical records.

Have you ever logged in somewhere, then you get a code over text that you have enter to get into your account? That’s multi-step authentication. Make sure your personal information can only be accessed through a two (or more) step login process.

3. Set your phone to automatically update in order to get the best protection from cyber threats. 

Regular software updates may prevent new security threats to your device. These updates include the latest and greatest security technology developed. You may forget to update, and then not realize you have outdated software.

4. Back up your data. 

You can use external hard drives, or you can use one of many cloud based data storage apps. If your data is backed up, you won’t worry about losing it in the case of a cyber attack.

If you need more information, need help setting up security software, or need help removing a virus, the DiverseIT team is here to help. Call us, and we’ll be happy to answer your questions and help you secure your systems. Our popular one hour remote Internet Safety classes begin again in September. Give us a call, 881-TECH or stop by our site. Watch for updates.

Whaaat? Zooming Again?

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We got you. First training is free.

Have some questions about how to use your computer? Confused by some of the tech jargon? Is phishing sort of like sushi? Worried about cyber security? We offer classes remotely and small sized in person classes are forming, as well as individual power hours. For the month of July your first training class is free!
Stay safe, stay calm and tech on.

We Are Here For You and Your Computer Repair

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DiverseIT repairs computers too, and if you have a computer in need of some TLC, give us a call, 505-881-TECH, to make an appointment. We practice safe protocols to be sure everyone stays healthy including: required wear face masks, touch-less service, social distancing and our staff regularly cleans and passes health screenings daily.

DiverseIT Helps Locker #505

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Locker #505 was recently burglarized and lost their computers. The local nonprofit clothing bank gives school aged children clothing so they can feel good in what they are wearing and stay in school. When DiverseIT heard about that loss, we stepped in to help, donating a desk top and a laptop computer system to Locker #505. 

Locker #505

Our mission is to support our community with technology, especially those who have been excluded or marginalized. This gift of computers to Locker #505 was greatly appreciated by the clothing bank. We are proud to stay that our team has taken in donations and refurbished computers giving them away to nearly 100 nonprofits in New Mexico the last few years.

This community support and our mission are made possible by the customers who come to us for training or to have their laptop or desktop repaired at the DiverseIT Computer Repair & Training Center. Thank you for working with us to make this possible. 

The Rise of the Rocket Girls by Nathalia Holt

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Meet The ‘Rocket Girls,’ The Women Who Charted The Course To Space, it’s a great book, buy here or here or support your favorite local bookstore and listen here to the story
In the 1940s, an elite team of mathematicians and scientists started working on a project that would carry the U.S. into space, then on to the moon and Mars. They would eventually become NASA’s Jet Propulsion Laboratory (or JPL), but here’s what made them so unusual: Many of the people who charted the course to space exploration were women.

How to Tackle Zoom Fatigue

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Have you got Zoom fatigue? Maybe you are tired of all this video meeting and video chatting even when it’s fun and you like the people, you maybe suffer from “Zoom fatigue”. Science has an answer.
The affliction that’s come to be known as “Zoom fatigue” is way more than a byproduct of too many meetings. Social scientists say it’s the result of the sudden mass adoption of technology that’s disrupting the normal, instinctual and finely-tuned way of communicating that developed to help humans survive.

That’s why we are offering in person training in a safe environment. Give us a call and let’s set you up with a 60 minute class on your choice: using Zoom effectively, Computer Basics; How to use Google Docs and Sheets; Cybersecurity and You. Or let us know what you’d like!

DiverseIT Computer Repair & Training Re-opens

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…slowly, carefully and safely.

The DiverseIT Computer Repair & Training is partially reopening and we are eager to help you with your computer. Just set up an appointment with us (call 505.881.TECH or go to website diverseIT.org). We have safety protocols in place so we all stay safe, and we are happy to help. We will also be offering safe in person 1-2 person classes to train on computers. We require masks and social distancing and please only if your health is good.

Get Social with DiverseIT

Computer Repair
Training Center

5400 San Mateo Blvd NE
Albuquerque, NM 87109


Donations & Re-use

3900 Osuna Rd. NE
Albuquerque, NM 87109


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